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The Man Who Said The Quiet Part Out Loud
Rob Janes walked into an Ad Monsters conference in 2019, looked out at a room full of people whose mortgages depend on programmatic advertising, and told them programmatic should be taken out back and shot like Old Yeller.
The crowd did not boo. They gasped. Which is somehow worse, because it means they already knew he was right and just hadn't worked up the courage to say it themselves. There is a particular kind of silence that falls over a room when someone says the thing everyone has been carefully not saying, and by all accounts, that is exactly the silence that fell over that Ad Monsters crowd in 2019.
Here's what makes this particularly unhinged: Rob Janes is VP of Revenue at Ad Butler, a company that sells ad serving technology. With RTB integrations. And unified auctions. And multi-DSP connectivity. When I pointed this out to him, noting that he is essentially a bartender who also runs AA meetings, he laughed, paused for a beat, and did not actually disagree. Not even a little. He leaned into it, actually, which tells you more about the man than any LinkedIn headline ever could.
This is the kind of cognitive dissonance that keeps ad tech therapists in business. If ad tech had therapists. Which it doesn't. Which, frankly, explains quite a lot about the current state of the industry and the people who have devoted their careers to it.
Eight Middlemen And A Funeral
Rob's theory of the case is simple and damning. We took something that worked, a publisher, an advertiser, a handshake, and an invoice, and we inserted approximately eight middlemen between them, called it innovation, charged everyone handsomely for the privilege, and then acted confused and a little offended when nobody could explain where the money went. The open auction, he argues, became a monument to collective self-delusion. Everyone took their cut. Nobody took responsibility. Publishers got locked into Google Ad Manager like a bad lease they couldn't break no matter how hard they tried, and the whole rickety structure got held together with duct tape, good intentions, and the shared financial interest of everyone involved in pretending it was working fine.
The irony Rob keeps returning to is that it was never supposed to be this complicated. In the early days of digital advertising, you could teach a reasonably smart intern how to traffic a banner ad in an afternoon. Today, as Rob puts it, you need something approaching a master's degree to understand how a single auction works, who is taking what, and why your $5,000 campaign either evaporated in 24 hours or somehow spent nothing at all. Those are, he notes, the two universal complaints from anyone who has ever handed money to a programmatic platform and waited to see what happened. Either it's gone before lunch or it goes absolutely nowhere. There is no middle ground, and there is rarely a satisfying explanation.
The small businesses, Rob points out with some frustration, have already figured this out and voted with their wallets. They go to Google. Not because Google is good, but because Google shows them something happened. You put in five dollars, you see a number go up somewhere, and you feel like a person who ran an ad campaign. Whether that number corresponds to anything real is a separate conversation, but at least the interface makes sense. The programmatic ecosystem, by contrast, has made itself so complex and so opaque that the people it was supposedly built to serve have largely given up trying to understand it.
Google Built A Monopoly And Everyone Watched
When a federal judge ruled last year that Google had "willfully" maintained anti-competitive conduct in ad tech, something that roughly everyone in the industry had known for a decade and muttered about quietly at conference bars while nursing their drinks, Rob's reaction was not shock. It was not surprise. It was vindication, plain and simple, of the loudest and most sustained variety.
"We've all known Google played dirty," he told me, with the weary satisfaction of a man who had been saying the quiet part out loud for years while everyone else was busy cashing checks and looking the other way. And to be fair to the people who were looking the other way, there was a great deal of money to be made in not looking too closely. Google had publishers locked in at every layer of the stack, from the ad server to the exchange to the demand side, and the price of admission was your data, your inventory prioritization, and your willingness to pretend the arrangement was a partnership rather than a controlled dependency.
The uncomfortable truth Rob keeps circling back to is this: Google Ad Manager is free. And "free" in ad tech, much like in casinos, means you're the product. Publishers got their first-party data harvested, their inventory prioritized against their own direct deals, their support tickets routed to what appears to be an automated system specifically designed to make you give up, and a competitive landscape carefully shaped to make alternatives feel risky. The only people genuinely surprised by the DOJ ruling were people who had spent years very deliberately not looking at what was right in front of them, and even they probably weren't that surprised.
Rob's historical skepticism here is worth noting. He points out, with the patience of someone who has thought about this a great deal, that we have done this before. Google was forced to divest DoubleClick's ad serving back in 2007, and the market consolidated around Google again anyway. AT&T got broken up in 1984 and we ended up with effectively two telecom companies. History, as he puts it, has a habit of repeating itself, and the people who win in the aftermath of a forced breakup are very rarely the scrappy independents everyone was rooting for. They are usually whoever had the most money and the best lobbyists, waiting patiently for the dust to settle.
The Bartender Who Knows The Drinks Are Bad For You
What makes Rob genuinely interesting, and what most "down with programmatic" conference speakers are very careful to avoid mentioning, is that he is not a pure idealist and he is not pretending to be one. He doesn't believe the pipes disappear overnight. He doesn't think you can simply declare programmatic dead and watch brands and publishers magically find each other across a sunlit meadow. He thinks the industry needs to stop pretending the pipes are something other than what they actually are, and that the automation that was supposed to make everyone's lives easier has instead been colonized by rent-seekers at every junction.
His vision for the future is not the total abolition of automated buying. It's the abolition of the theater around it. The version of ad tech he actually wants to live in looks something like this: AI buying agents talking directly to AI selling agents, brands and publishers maintaining real and direct relationships, campaigns built through something closer to a conversation than a spreadsheet, and the middle layer actually doing productive work instead of quietly extracting a percentage from everyone passing through. You tell the system what you want to accomplish, it goes and figures out the best inventory at the best price, and you are not required to have a doctorate in auction mechanics to understand what happened to your money.
Is this utopian? Possibly. Is it basically just "direct deals with better software and a more optimistic slide deck"? Also yes. But there is something genuinely clarifying about sitting across from someone in this industry who will say, without hedging or qualifying or glancing nervously at the sponsors, that the current system primarily exists to make itself necessary and that the people building the next layer on top of it know that perfectly well.
The retail media conversation that follows in Part Two covers Marriott, Delta, HP printers that serve you ads when your ink runs low, your local veterinarian, your dentist, and yes, a crypto media network that Rob absolutely refused to name on the record, and it is some of the most entertaining and genuinely insightful territory we covered in the whole conversation.

The Rabbi of ROAS

Part Two Is Behind The Paywall. Here Is Why You Should Care.
In Part Two we go considerably deeper on the things Rob does not say in polished conference panels. We dig into what Ad CP was actually supposed to be before Pre-Bid got its hands on it, why retail media might ultimately just be programmatic with better branding and a shinier logo, and whether the DOJ breakup actually produces genuine competition in the marketplace or simply hands Google's monopoly intact to the next eager bidder who happens to be standing nearby with a checkbook (looking at you, Trade Desk).
We also spend real time on the part of Rob's story that has absolutely nothing to do with ad tech. Seven years working as a paramedic in northern Canada, a mass casualty incident at a remote airfield, and the PTSD that eventually ended his career in emergency medicine and led him, through a winding and unlikely road, to ad serving.
It is a genuinely different kind of conversation. The kind where CPM fluctuations suddenly feel like exactly the right size.
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