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🎙️ This Week in Adland: Everything’s Fake, Including the Confidence

If Cannes was the showroom floor, this week’s stories were what got swept under it. CMOs are now running research through AI-generated avatars who will tell you exactly how they divide household finances — without ever needing a sandwich tray. Retail data firms like Crisp are snatching up analytics companies to map shelf space like it's battlefield terrain. And while agency execs smile through gritted teeth, Meta and TikTok are quietly automating them out of relevance. Somewhere, a robot is running a creative brainstorm. Somewhere else, a strategist is wondering if it’s time to learn prompt engineering.

And that’s just the start. The FTC greenlit the Omnicom/IPG merger, but with a leash tight enough to make publishers nervous. Meanwhile, marketers are still measuring everything but seeing nothing — five dashboards, zero clarity. Cannes handed a Grand Prix to a campaign that used AI to manipulate news footage. And no one blinked. So, yes — advertising is still full of big ideas. It's just unclear if any of them involve humans anymore. Welcome to the uncanny valley of media, where everything looks familiar, but nothing quite feels real.

🚨 US Bank Is Now Brainstorming With AI Avatars Instead of Focus Groups

🧠 The Riviera Reset

The scene: A CMO, some sparkling Perrier, 30 feet from the Mediterranean, discussing generative AI like it’s mezze. That’s Cannes — where strategy comes with sea views. But Michael Lacorazza wasn’t just lounging; he was mapping the future of brand storytelling at US Bank.

🧪 The Synthetic Shortcut

Forget six-month research cycles. US Bank partnered with Supernatural AI to create fully trained AI avatars representing target customer segments. These digital doppelgängers are faster than human panels, cheaper than focus groups, and answer uncomfortable questions without flinching. Want to know how couples split finances? Ask the bot.

🧠 Why It’s Smart (and Creepy)

AI lets brands probe deeper and move faster — but it also raises a question: when your insights come from synthetic personas, are you listening to your customers or simulating them?

✍️ Final Word

The new focus group doesn’t eat snacks or sign NDAs. Just don’t forget to ask a real human once in a while.

🚨 Crisp Is Quietly Building a Retail Data Empire One Shelf at a Time

🧃 The CPG Land Grab

While adtech’s been chasing cookies and consent banners, Crisp’s been snapping up analytics firms like Planogram Pokémon. Its latest catch: Cantactix, an in-store wizard that turns shelf placement into profit strategy.

🧱 The Math Behind the Mayonnaise

Retailers want dollars per inch of shelf. Brands want better position than the guy next to them. Crisp’s tech maps it all — not to make recos, but to prove value. Think: Here’s why we deserve this row, and why our yogurt’s sexier than theirs.

🌀 Why It Feeds the Machine

This isn’t martech, but it fuels it. Placement insights drive demand forecasting, pricing, and yes — your next display ad campaign.

💰 Bottom Line

If data is the new oil, Crisp is Exxon — and it just bought another rig.

🚨 At Cannes, Everyone's Talking About AI — But Only Off-Stage

😶 The Silence on Stage

JP Morgan Chase’s Tracy-Ann Lim summed it up: Cannes panels were optimistic, but backstage? Stress, uncertainty, and “how do we not get replaced by prompts” energy.

🔍 What’s Really Being Said

Behind the AI lovefest is a fearfest: no one knows how to scale, what the new team model should look like, or how long their job descriptions will still exist.

🧯 Why It Matters

If marketers can’t have honest convos about AI in public, innovation will be a game of whispers. That’s not leadership — that’s survival mode in fancy sneakers.

🎤 Mic Drop

We’d all be better off if the real panels started after the panel.

🚨 TikTok and Meta Are Quietly Firing Their Agencies (With AI)

🛠️ The Great Unbundling

TikTok and Meta swear they “value their agency partners.” Meanwhile, they’re building ad automation tools that do exactly what agencies used to — just faster, cheaper, and without lunch breaks.

📉 What’s Happening

AI tools are turning essential roles into nice-to-haves. After Meta’s latest automation push, agency stocks fell up to 4%. Coincidence? Please.

⚖️ Why It’s Complicated

Advertisers still crave hand-holding — but also love slashing fees. And while agencies still provide creative and strategic glue, they’re facing the very tools they once sold to clients.

🧨 Final Take

AI won’t replace your agency overnight. But it is quietly updating its LinkedIn to “freelance strategist.”

🚨 DM9’s Grand Prix-Winning Case Study Featured AI-Manipulated News Footage — Oops

📺 The Cannes Con

Brazilian network NN Brasil filed a formal complaint after it discovered one of its broadcasts was altered with AI and used in DM9 and Whirlpool’s Cannes-winning video. DM9’s co-CCO has now stepped down.

🧾 The Red Flags

The segment, spliced and stylized, helped win the Creative Data Grand Prix — until it unraveled. The agency apologized. The network isn’t pressing charges. But the whole thing smells like strategic silence wrapped in creative license.

🧠 What It Says About AI Ethics

Manipulated media used without consent is no longer a deepfake horror story — it’s award bait. And the industry isn’t quite sure how to respond when the line between homage and hijack blurs.

🧼 Clean-Creative or Whitewashed?

When the campaign wins awards but loses integrity, the only thing being optimized is reputational risk.

🚨 Marketers Are Measuring Everything — But Seeing Nothing

🧮 The Metric Mirage

TV, digital, social — everyone’s tracking impressions, attention, and engagement like it’s Pokémon Go. But measurement frameworks are broken, and no two vendors agree on what a “view” even is.

🧱 Where It Falls Apart

ACR signals, clean rooms, attention data — it’s a Frankenstack of methodology. And marketers are sold “cross-screen truth” that’s more like interpretive dance than science.

🔐 Why You Should Care

MRC accreditation is now a baseline, not a badge. Without measurement sanity, ad spend becomes wishcasting.

🚧 Warning Label

If your campaign looks “great” across 5 dashboards, it might mean your budget’s been sliced 5 ways — and no one’s being honest about the return.

🚨 The FTC Greenlights an Ad Giant — But With Muzzles Attached

⚖️ The Deal with Strings

Omnicom and IPG’s $13.5 billion merger got a qualified yes from the FTC. But here’s the kicker: they can’t steer clients away from publishers that ruffle reputational feathers.

🧠 Why It’s Not Normal

This isn’t just antitrust by the book — it’s Washington whispering, “We’re watching you.” For the first time, the government gets a say in how ad dollars flow. That’s new. That’s chilling.

👀 Why It Matters

Ad spend is political now. And this precedent could tie holding companies’ hands when clients get skittish — about news, controversy, or even satire.

🧨 Final Take

It’s like giving the government the remote and asking them not to change the channel.

US Bank Killed the Focus Group. The Corpse Is Still Warm.

Somewhere between the rosé and the robot demos in Cannes, US Bank quietly declared the focus group obsolete. No snacks. No awkward silences. No humans. Instead, they’re cozying up to AI avatars—digital Frankensteins stitched together by Supernatural AI, allegedly designed to mimic our deepest, darkest consumer impulses.

I’ve seen this pitch before. It always starts with, “Imagine if you could get insights in hours instead of weeks.”
Translation: Imagine if we could replace messy humans with obedient algorithms that don’t sue you for bias.

The New Customer is a Bot in a Suit

According to Michael Lacorazza, this isn’t just innovation—it’s a revolution in empathy.
US Bank’s avatars can now stand in for real people, giving marketers near-instant feedback on everything from savings habits to that uncomfortable “who pays the bills” question.

They’re digital doppelgängers trained to nod along, simulate discomfort, and apparently never ghost your follow-up survey.

Let’s be clear: this isn’t customer research. It’s predictive improv. And it’s being sold as gospel because the avatars don’t ask for health insurance.

Speed Over Substance? Sure. But at What Cost?

Yes, it’s fast.
Yes, it’s cheap.
And yes, there’s zero chance of someone named Brenda hijacking your session with a story about her Labradoodle's trust fund.

But if you’re building your brand strategy off a bunch of AI simulations that have never paid rent or argued over Venmo requests, you’re not listening to customers—you’re guessing with flair.

Real people flinch. Real people lie. Real people say one thing and do another.
Avatars? They’re eager interns programmed to agree with you in binary.

The Creep Factor: Uncanny Valley, But Make It Marketing

I get it. We’re all tired of waiting three months for a deck full of vague insights. But this—this isn’t the fix. This is the part of the movie where the scientist says “it’s perfectly safe” right before the lab explodes.

What happens when brands forget to ask actual humans what they think?
What happens when the AI starts hallucinating insights because the prompts were off or the training data was skewed?

Let’s just say: You don’t want your Q4 media plan brought to you by a bot who thinks TikTok is a banking app.

Final Thought (Delivered in a Whisper)

US Bank isn’t alone. Cannes this year was wall-to-wall avatar demos, AI co-pilots, and synthetic personas being passed off as the future of marketing. Everyone’s chasing efficiency, mistaking speed for smarts.

But here’s the thing:
Real customers aren’t efficient. They’re messy, inconsistent, contradictory. And that’s what makes them worth listening to.

So sure, fire the focus group.
But don’t be shocked when your next product launch bombs because your digital persona loved it—and your real customer didn’t.

They’re betting we’re not paying attention.
We are.

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